Question 1

How can I prepare my skin for waxing?

Accepted Answer

Exfoliate 48 hours before your appointment (skip facial hair). Avoid lotions or oils on the day, and if you're sensitive, consider taking ibuprofen 30 minutes prior for added comfort.

Question 2

What types of wax do you use?

Accepted Answer

We use a mix of hard, soft, and sugar waxes tailored to your skin and hair type. Our high-quality waxes ensure a smooth, comfortable experience every time. Got questions? Just ask your esthetician!

Question 3

How long should my hair be before waxing?

Accepted Answer

For the best results, let your hair grow for at least 3 weeks or until it's the length of a rice grain. Not sure? Contact us—we're here to help!

Question 4

What should I wear to my waxing appointment?

Accepted Answer

Wear loose, comfy clothes to avoid irritating freshly waxed skin. Skip tight outfits and activities that cause sweating or friction for 24 hours post-appointment.

Question 5

How do you keep clients protected?

Accepted Answer

At The Wax Idol Lounge, we take the safety and wellbeing of our clients very seriously. One of the ways we ensure that our clients are always protected is by never double dipping. Double dipping is the practice of reusing the same wax applicator multiple times, which can lead to the wax becoming contaminated with bacteria and other harmful microorganisms. We believe that this is a major health hazard and, as such, we have a strict policy against it. All of our wax applicators are disposable, so we use a new one for each client, and we always make sure to use high-quality, medical-grade wax that is safe and gentle on the skin. In this way, we can guarantee that our clients always receive the highest level of care and protection when they come to our salon.

Question 6

Why do I need to pay a retainer fee to book a service at The Wax Idol Lounge?

Accepted Answer

At The Wax Idol Lounge, we require a 100% refundable retainer fee for booking any of our services. This fee is necessary to secure your appointment and ensure that we can provide you with the best possible service. The retainer fee will be credited towards the cost of your service and is fully refundable if you need to cancel your appointment with at least 48 hours' notice. We appreciate your understanding and look forward to serving you at The Wax Idol Lounge.